The Anam Way
This privacy policy explains how personal information is collected and used through this website.
If you have any questions about this policy, you can contact me at:
therapy@theanamway.com
This website is operated by Serena Maren, psychotherapist, trading as The Anam Way.
What information may be collected
When you visit this website, certain information may be collected automatically, including:
- Your IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This information is collected through Google Analytics and is used to understand how visitors use the website, so that it can be improved.
Google Analytics does not identify you personally.
If you choose to contact me through the website contact form, the following information will be collected:
- Your name
- Email address
- Any information you include in your message
This information is sent securely to my ProtonMail inbox.
How your information is used
Information submitted through the contact form is used solely to:
- Respond to your enquiry
- Arrange an initial session if appropriate
I do not sell, share, or distribute personal information to third parties for marketing purposes.
Lawful basis for processing
Under UK data protection law, the lawful basis for processing website enquiry data is legitimate interest, namely responding to enquiries about psychotherapy services.
If therapy begins, you will be provided with a separate, more detailed Data Protection and Confidentiality Policy.
How long information is kept
If you contact me but do not begin therapy, your enquiry email will be retained only as long as necessary for correspondence and administrative purposes.
If therapy begins, retention of information is governed by my professional data protection policy.
Cookies
This website uses cookies to ensure it functions properly and to collect anonymous usage data through Google Analytics.
You can adjust your browser settings to refuse cookies if you prefer.
Your rights
Under UK GDPR, you have the right to:
- Request access to personal data held about you
- Request correction of inaccurate data
- Request deletion of data where appropriate
- Object to processing in certain circumstances
If you wish to exercise any of these rights, please contact me directly.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
I am registered with the Information Commissioner’s Office (ICO) as a data controller in accordance with UK data protection legislation. My ICO registration number is ZC204135.
Changes to this policy
This policy may be updated from time to time. The most recent version will always be available on this website.